Our Practice

Our Mission

Our mission is to build long-lasting and trusting relationships with patients and families as we provide comprehensive, compassionate, and high-quality pediatric care for infants, children, teenagers, and young adults. We combine a caring, respectful, and friendly office setting with the very latest advances in modern pediatric medicine.

 

Good health is not just the absence of disease; it is shaping the leaders of tomorrow by educating and promoting physical, social, and emotional well-being. Our goal at Cereal City Pediatrics is to work with our patients and their parents to achieve the best health possible. We accomplish this through parental and patient guidance, the teaching of safe and healthy lifestyles, preventive medicine, and screening/early detection of illnesses while providing a welcoming and friendly environment for all.

 

By working together with our patients, families, providers, and staff, we will achieve our mission guided by these core values.

Comprehensive Care

We strive to foster each child’s physical and mental well-being from birth to adulthood. We try to do this by putting families at the center of our service model. We are available for all of our patient’s needs and have extended office hours. 

Compassionate Care

We are committed to maintaining a kind, caring, and respectful environment for our patients and families and our providers and staff.

High Quality of Care

We are committed to providing the highest standard of care in an accessible and comprehensive manner. We hold ourselves accountable by continually measuring and improving upon constructive feedback and outcomes.

New Patients

We welcome the opportunity to get to know you better and to help you manage your child’s health. You’ll learn a lot about us by browsing this website, but if you’d like to meet us in person, please schedule a “get-acquainted” visit.

 

This type of visit is not required, but it is a good way for you to see our offices and meet some of our staff. When you come in, we’ll be happy to answer any questions you might have about how our office works, including how we schedule appointments, what to do if your child has a health concern after hours, and any questions about insurance.

 

To schedule a get-acquainted visit, please call our office at (269) 969-8723. These visits are typically scheduled Tuesday through Friday in the late morning or late afternoon.

Scheduling an Appointment

Same-Day Appointments

We offer same-day appointments during business hours. For all appointments, please call (269) 969-8723 during business hours and speak with our front office staff. We start answering our phones at 7:30 a.m. sharp.

 

Life-Threatening Illness or Injury

If your child has a life-threatening illness or injury, call 911 or go directly to the nearest emergency facility.

 

Over-the-Phone Consultations

If your child is ill and you’re unsure if you need an appointment, please call as early in the day as possible. Ask to talk with a clinical staff member. Our Medical Assistants/LPNs are trained to help you decide if your child needs to be seen in the office or what you should do to treat your child at home.

 

When You Call

When you call, please use your child’s legal name and have the following information available:

  • Temperature — duration
  • Symptoms — duration
  • Medication — type, dose, how long
  • Chronic illnesses (for example, diabetes)
  • Allergies, including drug allergies
  • Name and phone number of a preferred open pharmacy
When An Appointment is Required

Specific symptoms almost always require an appointment: ear aches, sore throat, cough with difficult breathing, severe abdominal pain, frequent or painful urination, and extreme lethargy. Please understand that except in particular circumstances, we do not call in prescriptions for antibiotics without first examining your child in the office.

 

During Your Visit

Unless you make arrangements ahead of time with our staff, please do not assume we’ll be able to see multiple family members during one appointment. Unfortunately, such requests can result in delays that impose upon other patients.

 

If someone other than a parent or legal guardian brings your child to the office for treatment, they need to bring a signed Authorization for Treatment form or a written letter signed by the legal parent or guardian and witnessed by another adult.

Immunizations

Please note that a parent must be present for immunizations to be given unless an Authorization for Treatment form is signed. Please bring immunization records with you to Well-Child exams.

Patient Reviews